the relationship between it capabilities and organizational effectiveness (case study: welfare bank branches golestan province)

this study sought to the relationship between it capabilities and effectiveness of the organization. the importance and role of automation and technological devices to provide new and better services and adapting the organization to meet with diverse and changing environments today. role of information technology in knowledge management is an important issue for organizations that want to take advantage of technology to manage their intellectual capital. and also the importance of effectiveness for these organizations to continue their work. then, by reading articles, books, use the database to collect the literature in relation to it automation capabilities and effectiveness of the actions and assumptions were developed. the study population consisted of all bank employees welfare of golestan province were selected. to gather the information needed and to test hypotheses and questionnaires were distributed interviews and direct observations were studied. according to the statistical methods including statistical analysis was performed and the average test mean difference test and researchers with the implementation of statistical methods to the conclusions and recommendations of case study organizations attempted to ready to meet the objectives and effectiveness of the administrative system due to the use of information technology is possible.